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Claim Information

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To report a claim, contact your insurance company from the list below, or contact us directly if you need assistance.

ACADIA INSURANCE
800-773-4300

ANDOVER
800-225-0770

ARBELLA INSURANCE
24 HOUR REPORTING  800-272-3552
AUTO GLASS 
JN PHILLIPS AUTO GLASS  877-288-6452
SAFELITE  877-810-8019

CENTRAL INSURANCE COMPANY
888-263-2924 (8:00 AM - 7:00 PM)
877-364-0300 (AFTER HOURS)

CNA
877-262-2727

COMMERCE INSURANCE
24 HOUR REPORTING  800-221-1605

ENCOMPASS
24 HOUR REPORTING  800-588-7400

GENERAL CASUALTY
24 HOUR REPORTING  800-737-8256

HANOVER INSURANCE GROUP
24 HOUR REPORTING  800-628-0250

HARLEYSVILLE INSURANCE
24 HOUR REPORTING  800-892-8877

MPIUA
800-851-8978 (AFTER HOURS MESSAGE CENTER)

NATIONAL GRANGE
24 HOUR REPORTING  877-425-2467

NORFOLK & DEDHAM
24 HOUR REPORTING  800-688-1825

ONE BEACON INSURANCE
24 HOUR REPORTING  877-248-3455

PEERLESS INSURANCE
800-522-7152

PLYMOUTH ROCK TRUE SERVICE
24 HOUR REPORTING  888-324-1620

QUINCY MUTUAL
800-899-1116
800-997-7709 (AFTER HOURS REPORTING)

SAFETY INSURANCE
24 HOUR REPORTING  800-951-2100

SELECTIVE INSURANCE
24 HOUR REPORTING  866-455-9969

TRAVELERS BUSINESS INSURANCE
800-238-6225

VERMONT MUTUAL
800-435-0397

Information You Will Need To Expedite Your Claim

  • Your Policy #
  • Year and make of your vehicle
  • Driver of your vehicle
  • Driver of the other vehicle (if applicable)
  • Date of the accident
  • Location of the accident
  • What local police were contacted (if any)

Motor Vehicle Crash Operator Report

Massachusetts requires that you complete a Motor Vehicle Crash Operator Report for any accident involving injury and/or physical damages exceeding $1,000.  One copy must be sent to the Registry of Motor vehicles, one to the police department with jurisdiction over the location where the accident occurred, and one to your insurance company.

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Insurance